Withdrawal from the contract

Information on withdrawal from the sales contract

Right of withdrawal

Please be advised that you have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day:

  1. in which you came into possession of the item or the last item, if the contract concerned the transfer of ownership of many items delivered separately or in the possession of the last batch or part, if the contract concerned the transfer of ownership of items delivered in batches or in part,
  2. in which a third party other than the carrier and indicated by you acquired the goods or the last of the goods, if the contract concerned the transfer of ownership of many goods delivered separately or in possession of the last batch or part, if the contract concerned the transfer of ownership of goods delivered in batches or in part.

To exercise the right to withdraw from the contract, please inform Krzysztof Swakoń Heureka, ul. Lwowska 16, 34-100 Wadowice, email: sklep@icecup.pl, tel .: +48 33 823 20 30 about your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail).

You can use the model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.

Consequences of withdrawal from the contract

In the event of withdrawal from this contract, we will reimburse you all payments received from you, including delivery costs (except for additional costs resulting from the method of delivery chosen by you other than the cheapest standard delivery method offered by us), immediately and at any time case no later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this contract. We will reimburse the payment using the same payment methods that you used in the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees related to this return.

We may withhold the reimbursement until we receive the item or until proof of its return is provided to us, depending on which event occurs first if the contract was for the sale of items.

If the contract concerned the purchase of items, please send back or hand over the item to us at the following address: Krzysztof Swakoń Heureka, ul. Lwowska 16, 34-100 Wadowice immediately, and in any case not later than 14 days from the date on which you informed us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only responsible for reducing the value of the item resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the item.

Form of withdrawal from the contract of sale